About us
Filtromatic is aware of the global water problems, so we contribute to the need of making a responsible and effective use of this highly appreciated resource.
Filtromatic designs, manufactures and markets the widest range of filtering systems for industrial purposes, water and agricultural treatment, with multiple uses responding today’s highest demands. Our filtering systems offer satisfactory solutions to meet any need, and for a wide array of applications. View Laura Ruiz’s profile on LinkedIn, the world’s largest professional community. Laura has 2 jobs listed on their profile. See the complete profile on LinkedIn and discover Laura’s connections and jobs at similar companies.
Filtromatic has helped for more than 20 years to solve problems in several fields related to filtering both at national and international levels, becoming a worldwide reference.
Filtromatic designs, manufactures and markets the widest range of filtering systems for industrial purposes, water and agricultural treatment, with multiple uses responding today’s highest demands.
Our filtering systems offer satisfactory solutions to meet any need, and for a wide array of applications.
THE WIDEST TECHNOLOGY APPLIED TO WATER FILTERING
Filtromatic offers solutions to manual and automatic filtering using the best raw materials, including our own advanced technology and adapting to current quality and environmental legislations.
That makes our products pass all the exhaustive control tests during the manufacturing process that assure an optimum end product with a guaranteed filtering effectiveness.
Many companies entrust us with their filtering needs, and they can also count on quality, parts availability, technical advice and promptness.
Technical Department
Filtromatic has a qualified Technical Department that helps and advices to meet all filtering needs, supervising their starting-up processes and including an after-sales service to give the customer the most adequate solutions.
We are endorsed by our close relationship with our clients, the study of their needs, and our 24-hour staff availability.
Projects
The modular design of our filters helps us to set limitless flow equipments to place them in any space. Their multiple adaptations allow us to work with all kinds of water types and also with the hardest work conditions, dealing with pressures up to 16 bars.
Moreover, their easy installation and their minimum maintenance are a maximum convenience for our clients.
Thanks to the work, dedication and professionalism of our engineers, as well as to the appropriate studies in the field, we can make turnkey projects both at public and private levels, locally and worldwide.
Filtomatic
Research and Development
Our R&D department works day by day to implement technical manufacturing improvements and new products to meet the needs of our clients regarding filtering needs, in the most effective way.
Filtromatic Direccion
Our equipments must pass rigorous quality controls made by our Quality Department in several manufacturing stages to guarantee a perfect condition of the equipments when installing and working.
Our constant concern for innovation, quality and environment is backed up by our ISO9001 and ISO14001 certificates.
Clear Water Guarantee
Clear Water Guarantee conditions from OASE:
OASE guarantees clear water in the pond to all purchasers of an OASE filter system, if the system is used properly in accordance with the selection table, if the system is set up properly in accordance with the set-up instructions, and in compliance with the instructions in the operating manual, and in compliance with the instructions for achieving clear water in the pond through the addition of OASE filter starter bacteria in the defined scope.
Clear water means that fish, plants, or rocks on the pond floor are recognizable to a pond depth of 1 m below the pond surface. Ponds with string algae are not considered to be unclear, as scarcely any suspended substances are formed. Pond water is not tap water. Turbidity and colouration are always present and are also natural, and these conditions exclude a guarantee case.
The Clear Water Guarantee is granted exclusively for ponds in the conventional sense of the term. A pond is an artificially created body of water made of liner or in a preformed pond with minimum planting of 1/3 of the water surface and is exposed to sunlight for 4 to 6 hours a day. The location of the pond is 4 m away from deciduous trees and / or conifers. For the first use and every new use in the spring the application of OASE filter starter bacteria is prerequisite. It can take up to 6 weeks until the pond is clear, depending on the burden of the pond. The filter works mechanically and biologically. Settlement of microorganisms is required for biological cleaning. Consequently the Clear Water Guarantee assumes that the pump, and thus the filter system, is operating 24 hours a day during the pond season (approximately from March to September). Excessive cleaning prevents adequate formation of microorganisms in the filter foam. If cleaned too infrequently the filter sponges cannot absorb any more pollutants, or they can only do so if the flow-through rate is significantly reduced.
Prior to submitting a guarantee claim the customer is obligated to report the deficiencies determined via the OASE Service Hotline (see below). After logging the fault, OASE will provide assistance for correction of the fault. If help cannot be provided on-site, or if the help does not bring the desired success, the customer must then inform the Hotline specified above of this situation. Then, if OASE cannot suggest any other remedy possibility that should be attempted, the customer has a claim for processing of the guarantee through the dealer, if in all other aspects OASE affirms / determines that the prerequisites of the guarantee are satisfied. Otherwise the dealer has a last opportunity to attempt to implement the consulting.
Information concerning the Clear Water Guarantee
Information is available through the OASE Hotline at:
(+49) 05 41 / 9 33 99 62 28 17 (at the standard rate from the German landline network) or directly from your dealer.
The guarantee is invalidated if the installation instructions in the instruction manuals are not complied with, or in the case of wrong system selection, or if pond care products from other manufacturers are used, particularly if pond care products containing copper are used, or if the customer’s behaviour otherwise is in violation of the customer’s obligations. Comply with the service and maintenance instructions in the instruction manual.
Frequent causes for unclear water
- Failure to replace parts subject to wear, e.g. UVC bulb or filter foams
- The height difference between the water surface and the highest point in the pressure system is greater than 1 m (assumed value in the OASE selection tables)
- Pressure losses due to excessive hose lengths or a hose diameter that is too narrow
- Missing inlet barrier (capillary barrier), surface water flushes mud and / or fertiliser (nitrogen, lawn fertiliser etc.) into the pond from the garden
- Over-intensive feeding of fish generates nutrient loads in the pond
- Incorrect placement of the pond results in imbalance (e.g. too much sun, too much shade)
Faulty mixing of the pond water, i.e. deficient circulation the guarantee applies for 3 years from the date of purchase from the OASE dealer (first purchase, not for resale of the new product). Monitor for mac mini. A directory of OASE dealers is available at www.oase-livingwater.com.
Catalogue Filtomatic
In the case of a guarantee claim the dealer refunds the purchase price paid for the product against submission of the original purchase receipt and return of the defective product, if OASE has previously accepted the guarantee claim. More extensive claims arising from the Clear Water Guarantee do not exist.
The legal guarantee rights of the purchaser remain unaffected through the Clear Water Guarantee. The Clear Water Guarantee can be acquired either through online registration or via the Hotline. Please register quickly and conveniently on the Internet within 3 months of the purchase date at: https://www.oase-livingwater.com/de_DE/klarwassergarantie/ or within the same period call our OASE Hotline +49 5 41/9 33 99 98 00 (at the standard rate from the German Landline Network).
Our Data Protection Policy (www.oase-livingwater.com/de/datenschutz) applies for the data we collect for guarantee processing.