Our Sophos Central Development team continues to address as we are aware that a limited number of customers and partners may still be continuing to experience this issue. Customers and partners with an immediate need to have these assignments restored should contact Sophos Customer Care at 1 (888) 767-4679, option #3 or chat at https://www. Active Directory synchronization allows administrators to implement a service that maps users and groups from Active Directory to Sophos Central. Sophos Central AD Sync utility will import the following objects from the Active Directory. Sophos Central Device Encryption Central Device Encryption (CDE) for Mac version 1.5.3 supports macOS 11 Big Sur. Support for Apple M1 hardware (ARM Device) Users wanting to use Sophos with Apple's new M1 hardware need Rosetta 2 active. Currently the Sophos Central Active Directory (AD) Sync Utility supports synchronizing AD users and user groups, but not devices and device groups. This means there is currently no native method to clear old devices from Sophos Central automatically. Sophos Central Admin is the name of the customer interface Learn how to set up Active Directory Sync How to import AD users and groups into the Sophos Central Admin console Check out the Sophos Central Admin Guide for descriptions and settings for all products managed in Sophos Central.

Overview

Isolation is a very necessary feature to isolate a device from the network to avoid the spread of viruses or to investigate cases that threaten the safety of the entire network. You can still manage or remove the computer/server from Sophos Central when it is isolated. This article provides further information on the different options for computer isolation in Sophos Central.

Note: Device isolation will not work if real-time scanning is disabled in the Threat Protection policy.

1.Administrator triggered isolation

Note: This is only available for customers with a Sophos Intercept X Advanced with EDR license.

1.1. From the Suggested next steps section in a threat case click Isolate this device.

1.2 From the computer/server view. When accessing the Summary click Isolate.

From the two ways above, when clicking Isolation, a window will pop up to confirm the reason of the quarantine device. Then click Isolation.

2. Allow computers to isolate themselves on red health.

Note: This is available for all customers with a Sophos Endpoint Protection license and is not available for Server Protection.

This provides a policy option that allows computers to isolate themselves from the network when the computer reports a red health status.

Go to Endpoint Protection > Policies > Base Policy – Threat Protection > Settings > Advanced Settings > Enable Device Isolation.

3. How do I know a computer/server has been isolated?

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3.1. Administrator triggered isolation.

Clicking on the computer/server will display the summary showing Isolated by Admin.

You can also see which computers are isolation by Admin in the following ways: Photoshop cc for mac keygen.

+ Go to Global Settings> General> Admin Isolated Devices.

+ Or go to Endpoint Protection> Policies> General> Admin Isolated Devices.

3.2Red health status

Clicking on the computer will display the summary showing AutoIsolated.

4. How do I remove a device from isolation?

4.1. From the Suggested next steps section in a threat case click Remove from isolation.

4.2. In the Computers/Servers view click on the computer/server to display the summary. Click Remove from Isolation

4.3. Remove isolation from Admin Isolation Device. Google chrome for old mac.

Go to GlobalSettings> Admin Isolated Devices or Endpoint Protection > Settings > Admin Isolated Computers. Select the computer and click Remove from Isolation.

Due to a red health status: To remove a computer from isolation due to a red health status, the computer must be returned to good health.

5. Configuring isolation exclusions.

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You can allow isolated computers, to communicate with other computers in limited circumstances. Example exclusion may be you want remote desktop access (port 3389) to an isolated computer so that you can troubleshoot.

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Go to Endpoint Protection > Policies > Base Policy – Threat Protection > Settings > Exclusion > Add Exclusions.

Exclusion Type: Choose Computer Isolation (Windows)

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Direction: You can choose Both, Inbound Connection or Outbound Connection.

Enter Local Port and Remote Port: Ex: RDP là port 3389.

Remote Address: Enter this if you want isolated computer to communicate only with this computer.

Click Add.

6. How override the isolation state locally on the computer/server?

This will remove the computer/server from isolation for up to 4 hours. If isolation is still enabled by the Administrator or the health of the computer/server is still red at this point, it will return to an isolated state.

+ Disabling Tamper Protection (if enabled). Get the Tamper Protection Password.

+ Open the Sophos Endpoint Agent. Click Admin sign-in và paste Tamper Protection Password. Clicking on Settings.

+ Tick the option Override Sophos Central Policy for up to 4 hours to troubleshoot.

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+ De-select the radio button for Network Threat Protection.

For more information about Sophos Central, contact us!

What is Sophos Central?

Sophos Central is the unified console for managing your Sophos products Sophos Central gives you one place to manage your endpoint, mobile, encryption, web, email, server, and wireless security. Using a synchronized security management platform, you’ll benefit from security intelligence sharing, policies that follow users, easy configuration, detailed and summary reporting, and automatically prioritized alerts.

Highlights

• Automatically prioritized alerts
• Summary dashboard for your environment
• Granular, per-user policy management
• Security Heartbeat contextual intelligence sharing
• Automatic Active Directory synchronization
• Simple migration tool for Sophos Enterprise Console admins

Easy and efficient central management

Sophos Central helps you manage security policies and administer multiple products from a single web interface. No management servers to deploy or install, your endpoints, servers, appliances, and devices will check in directly with Sophos Central to receive new settings, send alerts, and share contextual security intelligence.

Getting started is easy

Managing your security from Sophos Central means you no longer have to install or deploy servers just to get started. Sophos Central provides default policies and recommended configurations to ensure you get the most effective protection from day one.

Synchronized Security

The Sophos Security Heartbeat lets your Sophos products share real-time security intelligence. Sophos Central synchronizes that intelligence across your security products, creating more effective protection against advanced malware and targeted attacks. To take advantage of Sophos Security Heartbeat today, you need Sophos Endpoint Protection and a Next-Gen Firewall powered by Sophos Firewall OS.

Partner support

Your Sophos Support Partner also uses Sophos Central to manage their business, meaning you can grant them access to your configuration if needed. Want someone to check out your firewall configuration? No problem, your Sophos Support Partner can assist.

Empower end users with the Self-Service Portal

Using Sophos Email? Our self-service user portal lets users access and manage their email quarantine, allowing them to release messages inadvertently marked as spam. They can also create and manage email-sender allow/block lists to manage their own security.

Manage your IT security on the go

Simplify your life with a single pane-of-glass for all your security. Sophos Central is accessed via a web browser from your desktop or mobile. Built using adaptive design, the layout automatically optimizes for your screen size. We’ve optimized all the workflow routines, not only making them intuitive, but also streamlining the experience, keeping you on top of security wherever you are.

Migrate from Sophos Enterprise Console

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Already using Sophos Enterprise Console to manage your endpoint and server security? You can migrate to Sophos Central using our handy migration tool. Your partner can advise you if a license switch is needed.

Technical Specifications

All you need is an updated web browser and an internet connection.

• Google Chrome
• Apple Safari
• Microsoft Edge
• Microsoft Internet Explorer 11
• Mozilla Firefox

Sophos Central Managed Products

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* Formerly known as Sophos Cloud Endpoint